The advent of UPI and online transactions has undoubtedly transformed India’s payment landscape, empowering millions. Yet, challenges persist, particularly in the realm of merchant adoption and innovation. Soundbox emerged as a pivotal solution, addressing payment confirmations for merchants and enhancing their experience. iServeU’s iSwara offers an intelligent, end-to-end soundbox solution that promises to add extra redefinition to the soundbox solution for banks and businesses alike.
While soundboxes have been instrumental in boosting UPI adoption, they are not without their shortcomings. Many existing solutions are basic devices with limited functionalities. They often lack advanced features like real-time analytics, efficient merchant management and seamless integration with banking systems. This is where iSwara distinguishes itself.
iSwara: A Quantum Leap in Soundbox Technology
iServeU’s iSwara is an intelligent end-to-end soundbox solution that confirms successful transactions to merchants with instant audio assistance in vernacular languages & english as a default language. It features a detachable code panel and supports 5G, 4G, and Wi-Fi wireless communications, eliminating the need for constant phone-checking and enhancing productivity and customer service in busy environments. Its user-friendly design ensures uninterrupted service across diverse locations, while robust security features ensure authentic and verified payments, mitigating fraud risks. It integrates seamlessly with existing banking systems and payment platforms, minimizing integration challenges and maximizing efficiency. Its advanced analytics dashboard in the merchant management portal provides valuable insights into payment trends & status, customer behavior and merchant performance. With a modular design, iSwara can be tailored to the needs of various banks and businesses, enhancing your customer satisfaction and building mutual trust through instant audio confirmations and clear transaction details.
Features that sets iSwara apart:
Own MQTT server to route transactions to sound box devices
Terminal management application - for the device control mechanism
Merchant preferred language selection to play on the device
Application update over the air to be pushed to the device
Own merchant management system
Multiple previous transaction replay on the device
Device activation/deactivation
Device button control mechanism
Notification delivery confirmation
Additional features :
- Compatible with any UPI, POS, FI or any other Payment Collection System
- Transaction notification dashboard
- Multi-lingual / Regional language support
- User, Device & Language Mapping
- Real-Time Broadcast
- Complete Notification
- Support for both FOTA & RTOS Environment
- Capex & Opex procurement option
- BIS certified & CERT audited as per RBI
- Integrated BI & Analytics tool
- PAN India repair & maintenance
Addressing Bank-Specific Challenges
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Boost Merchant Onboarding:iSwara helps banks quickly and efficiently bring merchants into the payment collection ecosystem.
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Risk Management:The built-in fraud detection system helps banks mitigate risks associated with fraudulent transactions.
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Customer Support:iSwara’s user-friendly interface and comprehensive support resources reduce the burden on bank call centers.
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Data Analytics:Leveraging iSwara’s analytics capabilities, banks can gain valuable insights into customer behavior and payment patterns, enabling data-driven decision-making.
Benefits of Banks & FinTechs associating with iServeU
Banks are pivotal in driving the adoption of sound box solutions. By partnering with innovative providers like iServeU, banks can:
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Strengthen Brand Image:Demonstrate a commitment to technological advancement and customer satisfaction.
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Expand Customer Base:Attract new customers by offering a superior payment experience.
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Increase Transaction Volume:Drive growth in UPI & other payment collection transactions through wider merchant acceptance.
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Mitigate Risks:Enhance security measures to protect merchants and the bank’s reputation.
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Generate Additional Revenue:Explore opportunities for value-added services and data monetization.
Case Studies: Success Stories with iSwara
Case Study 1:
A leading public sector bank partnered with iServeU to deploy iSwara across its merchant network. The bank experienced a significant increase in UPI transactions, improved customer satisfaction and reduced fraud losses
Case Study 2:
One of the largest private sector banks focused on the small merchant segment adopted iSwara to empower micro-entrepreneurs. The initiative led to financial inclusion and boosted the bank's brand image and revenue.
Conclusion:
The future of payments is undeniably digital, and soundboxes are playing a crucial role in shaping this landscape. iSwara represents the next evolution of soundbox technology, offering banks and businesses a powerful tool to drive growth, enhance security and deliver exceptional merchant experiences. By embracing innovative solutions like iSwara, banks can position themselves as leaders in the digital payments revolution.
